13 May 2024

The Department of Migrant Workers (DMW) and the Data Flow Group have joined forces in harnessing digital technology to enhance services for overseas Filipino workers (OFWs). The partnership aims to simplify processes through innovative digital solutions marking a significant stride in the government’s efforts to uplift OFWs globally.

To seal the partnership a Memorandum of Agreement (MOA) was signed between Migrant Workers Secretary Hans Leo J. Cacdac and Mr. Sunil Kumar, Chief Executive Officer (CEO) of Data Flow Group. The signing ceremony was held at the DMW’s Mandaluyong Head Office last Thursday, 09 May 2024.

"We are proud to continue the visionary work of the late Secretary Susan Ople focusing on digitalizing the department's processes and expanding the reach of the OFW pass. This partnership with Data Flow Group addresses critical limitations in our current database infrastructure by transitioning to a cloud-based platform courtesy of the generous Amazon Web Services (AWS) Cloud services donation. This transition enhances our storage and computing capabilities and significantly improves our online systems for better service delivery to OFWs" Secretary Cacdac said, noting the strategic advancements the partnership brings to the fore.

"As we've evolved over the years, our dedication to innovation has spurred the development of cutting-edge solutions like TrueProfile, CrossCheck, DigiFlow, and Digital Footprint. These tools exemplify our commitment to seamless, reliable, and comprehensive verification services meeting the dynamic needs of our global clientele while adhering to the highest regulatory standards," said Mr. Kumar as he emphasized Data Flow Group's commitment to high standards of service and innovation.

The strategic partnership between the Department of Migrant Workers (DMW) and Data Flow Group is centered on transformative initiatives designed to enhance the services provided to Overseas Filipino Workers (OFWs). This collaboration is set to revolutionize how support and services are delivered to OFWs through the following key initiatives:

1. Digital Transformation: At the heart of the agreement is the joint technical study and development of advanced digital solutions to enhance the registration, monitoring, and verification processes for OFWs at no cost to the government. These enhancements significantly streamline user experiences, providing robust protection against fraudulent activities and ensuring a smoother, more secure service delivery.


2. Enhanced Data Management: The partnership leverages the integration of AWS’ cloud services to boost the DMW's data management capabilities significantly. This technological enhancement will expand data storage capacities, improve data processing capabilities, and elevate security measures ensuring the careful and secure handling of OFWs' personal and professional data.


3. Capacity Building and Training: The Data Flow Group will assist the DMW in developing and implementing capacity-building programs for its personnel. These programs aim to equip DMW staff with the necessary skills and knowledge to manage and utilize the new digital systems and technologies being introduced effectively.


4. Policy and Program Development: The partnership also involves identifying potential areas for policy reform and developing new programs. These efforts are intended to support the digital transformation of services offered to OFWs, ensuring that these enhancements are both sustainable and effectively aligned with the needs of OFWs.

This partnership aims to improve the DMW's operational efficiency and better support OFWs throughout their employment journey by aligning with global best practices and addressing the evolving needs of the international migrant workforce. It will focus on secure, efficient, and accessible services.

source: dmw.gov.ph